TopTrex supports Smart TVs (Samsung, LG), Android phones and tablets, iPhones, iPads, Amazon Firestick, Android TV boxes, Windows PCs, and Mac computers. All streaming is done through the IBO Player application for optimal performance and stability.
We aim to deliver your login credentials within 5 minutes to 1 hour of purchase. Our activation team works around the clock to ensure the fastest possible setup for every customer.
Yes, TopTrex offers a Try 1 Month so you can evaluate our channel lineup, streaming quality, and overall performance before committing to a paid subscription. Simply fill out the Try 1 Month form on our homepage.
We recommend a minimum of 25 Mbps for HD streaming and 50+ Mbps for 4K content. A stable wired Ethernet connection delivers the best results, though Wi-Fi works well for most users.
No, TopTrex works without a VPN in most regions. Our service is globally accessible with just an internet connection. A VPN is optional if you desire additional privacy.
We accept major credit cards, debit cards, and various digital payment methods. All transactions are processed securely and we never store your full payment details.
Each TopTrex subscription allows access on one (1) device at a time via the IBO Player application. This ensures optimal server performance and stream quality for every user.
TopTrex maintains 99.9% server uptime with redundant infrastructure worldwide. In the rare event of a verified outage exceeding 72 consecutive hours, you may be eligible for a pro-rata credit on your subscription.
Our support team is available 24/7 via email at [email protected] or WhatsApp at +1 (939) 800-3993. Average response time is under 15 minutes.
Yes, there are no long-term contracts or commitments. Your subscription remains active until the end of the paid period. Contact our support team to cancel at any time.